Refund policy

NO REFUNDS OR EXCHANGES ONLINE. To start the return process online please contact us within 3 days of delivery via email to shopatbeautylane@gmail.com along with your Order # and reason for return. 

Items excluded from returns: 

Hats & Accessories are all FINAL SALE

Any items on sale /clearance are FINAL SALE

Gift cards are FINAL SALE

Visibly worn, missing, or damaged items will NOT be accepted

These items purchased at Beauty Lane or shopatbeautylane.com are not eligible to be returned or exchanged to Beauty Lane stores.

Following approved return request please mail item(s) to:

Beauty Lane
186 W Olive Ave.
Porterville, CA 93257

Please do not send back items without an approved return request! 

(Your item will not be accepted without approval.)

Once your return is shipped, please email the tracking number along with order #. Please allow 2-3 business days for you to receive your store credit in the form of an e-gift card or code. 

Please note that the customer is responsible for paying all shipping fees. Shipping fees are non-refundable. For help or questions with your order please contact us via email shopatbeautylane@gmail.com or call (559) 516-0063 during store hours (located in the contact information page) Thank you.

In Store Refund Policy:

NO REFUNDS. You have 7 days to make an in store exchange or return only. All returns/ cancellations are for store credit only. If you make an exchange, the price difference will also be given as a store credit/ Beauty Lane gift card. For your item(s) to be eligible for an exchange, your item(s) must be unused and in the same condition that you received it. No signs of visible wear/ damages. Items must also have a receipt. Any items returned with the above flaws will be carefully inspected and subject to 10-50% restocking fee or may not be accepted. Shoetique returns or exchanges must be processed at the store location where they were originally purchased with a receipt.